NEODIAGNOSTICA, S. L., are aware of the importance of quality and objectivity of services to meet customer needs. For this reason, we have decided to implement a quality management system based on the UNE-EN-ISO / IEC 17025.
Professionalism, customer orientation, integrity, enthusiasm, participation and respect are values ??we share and allow us to achieve our primary goal of determining our analysis, doubts and questions our customers may have in affiliation (relationship) in the identification of genes and exposure to toxic substances (drugs of abuse, drugs, heavy metals, pesticides and other toxic compounds).
The Directorate of NEODIAGNOSTICA, S.L. acquires committed to providing the financial and human resources materials, and to develop and strengthen the quality management system.
The active collaboration of all members of society is essential for the development of the quality system. Therefore, all NEODIAGNOSTICA, S.L., employees are available to our customers to provide the necessary support throughout the analysis process; which is the principle of our quality management system.
NEODIAGNOSTICA, S. L., complies with Law 15/1999 and Royal Decree 994/1999, which protects the integrity of the personal information of its customers. the personal information of our customers is included in a file saved by NEODIAGNOSTICA, SL The use of information is only in order to make the report of the test results of any data or information to third parties transfer case. All staff of the company is committed to professional secrecy of the information received from our customers and act in a completely independent and objective.
Our customers can always exercise their rights of access, rectification, cancellation and opposition granted by the Spanish legislation on personal data. Similarly, the company is committed to maintaining administrative records and customer analysis in custody for a period of 5 years and 10 years for court cases.